At Gentzattire, managed by Logicmatrix Innovations Private Limited, our goal is to provide a reliable, smooth, and efficient shopping experience for men’s clothing. Throughout this policy, “we,” “our,” and “us” refer to Logicmatrix Innovations Private Limited, while “you,” “your,” and “user” apply to customers placing orders on our platform.  

We are committed to delivering every order on time and in proper condition. This Shipping Policy outlines our delivery procedures and related terms. By placing an order, you acknowledge and agree to the conditions stated below.  

Delivery Locations  

• Shipping is available across all serviceable pin codes within India    
   
• International shipping is not available at this time  

Order Processing Duration  

• Orders are typically processed within 1–2 business days after order confirmation    
   
• Processing timelines do not include weekends or public holidays    
   
• Once processing is completed, an order confirmation email with complete details is sent  

Delivery Timeframe  

Standard delivery generally takes 3–8 business days, depending on the delivery location within India  

Unsuccessful Delivery Attempts  

Delivery may fail due to:  

• Incorrect or incomplete shipping address provided at checkout    
   
• Recipient not being available at the delivery address    
   
• Order refusal or rejection at the time of delivery  

Action: In such instances, the shipment will be returned to our warehouse. Customers may request re-dispatch after successful verification.  

Damaged or Lost Shipments  

• If your order arrives damaged, please contact our support team within 48 hours and provide clear photographic evidence    
   
• In case of a lost shipment, a replacement or refund will be initiated after confirmation with our courier partners  

Contact Details  

For any questions or concerns related to shipping or delivery, please reach out to us at: logicmatrixinnovationspvtltd@gmail.com.